Whether you're earning a degree, changing careers, or re-entering the workforce, there's more than one way to start a meaningful, well-paying career in insurance. In this inclusive session, we’ll explore the many pathways into the industry—from traditional college routes to alternative options like apprenticeships, industry certifications, and entry-level roles that don’t require a degree.

As experienced insurance professionals retire or move on, organizations face a growing risk: the quiet exit of critical institutional knowledge.

In this session, we’ll explore practical strategies to identify, preserve, and transfer institutional knowledge before it walks out the door. You'll hear how leading insurers are using knowledge management systems, mentorship programs, and knowledge process management providers to bridge experience gaps and build a stronger, more future-ready workforce.

Join us as we honor and celebrate the 2025 Alonzo Herndon Award Recipient, Jerald L. Tillman, for his dedication to supporting belonging and inclusion efforts in the insurance industry.

This session will focus on how insurance companies can partner with colleges, universities and industry associations to promote the industry to young professionals and build a pipeline of skilled workers. Learn how insurance companies recruit top candidates early in their career by building inclusive networks and creating space for every voice in insurance.

What do today’s younger professionals really want from their careers—and how can the insurance industry meet them where they are?

In this timely session, we’ll unpack what Gen Z and Millennials are looking for in the workplace, from flexible work options and mental well-being to purpose-driven roles and career mobility. You’ll gain insights from recent industry and workforce surveys that reveal what younger generations value most—and why traditional approaches to hiring, retention, and professional development may no longer be enough.

During the Job Fair and Networking portion of the conference, attendees will have the option to engage in various activities throughout the expo hall.