VENUE
The conference will be hosted at the Union League Club of Chicago at 65 W Jackson Blvd, Chicago, IL 60604.
HOTEL ACCOMMODATIONS
A hotel room block is available for attendees for the nights of September 30 and October 1 on a first-come, first served basis.
Click here to book your room - be sure to use Group Code: 312333
Rate: Standard King room- $259 + 20% for fees and taxes.
Guest rooms are available until September 10, 2025 or until sold out.
AGENDA
Wednesday, October 1, 2025 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
8:30 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
8:30 AM - 9:30 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
9:30 AM - 9:50 AM | ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:00 AM - 10:45 AM | Whether you're earning a degree, changing careers, or re-entering the workforce, there's more than one way to start a meaningful, well-paying career in insurance. In this inclusive session, we’ll explore the many pathways into the industry—from traditional college routes to alternative options like apprenticeships, industry certifications, and entry-level roles that don’t require a degree. Soloman Richardson, Aon Ciara Smith, Gallagher Bassett Megan Nelson, Gallagher Bassett Hank Watkins, St. John's University ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
10:45 AM - 11:15 AM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
11:15 AM - 12:00 PM | As experienced insurance professionals retire or move on, organizations face a growing risk: the quiet exit of critical institutional knowledge. In this session, we’ll explore practical strategies to identify, preserve, and transfer institutional knowledge before it walks out the door. You'll hear how leading insurers are using knowledge management systems, mentorship programs, and knowledge process management providers to bridge experience gaps and build a stronger, more future-ready workforce. ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:00 PM - 12:15 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:15 PM - 12:30 PM | ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
12:30 PM - 2:00 PM | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
2:00 PM - 2:50 PM | This session will focus on how insurance companies can partner with colleges, universities and industry associations to promote the industry to young professionals and build a pipeline of skilled workers. Learn how insurance companies recruit top candidates early in their career by building inclusive networks and creating space for every voice in insurance. Teresa Chan, Columbia University Lavezz L. Middleton, National African American Insurance Association (NAAIA), Chicago Chapter Margaret Resce Milkint, DSG Global Desiree Bennett, RISE ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:00 PM - 3:45 PM | What do today’s younger professionals really want from their careers—and how can the insurance industry meet them where they are? In this timely session, we’ll unpack what Gen Z and Millennials are looking for in the workplace, from flexible work options and mental well-being to purpose-driven roles and career mobility. You’ll gain insights from recent industry and workforce surveys that reveal what younger generations value most—and why traditional approaches to hiring, retention, and professional development may no longer be enough. Rebekah Ratliff, CCLS, JAMS Mediator/Arbitrator and Adjunct Professor, Howard University School of Law Krishna Lynch, BSN, RN, MJ, CPHRM, DFASHRM, Zurich North America Patrick Phillips, R.I.S.E. Opportunity Foundation Na’imah Abdul-Aleem, Underwriting Intern at Arch Re ![]() ![]() ![]() ![]() | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3:45 PM - 6:30 PM | During the Job Fair and Networking portion of the conference, attendees will have the option to engage in various activities throughout the expo hall. |