Amy O’Brien heads up new business development for captives, programs, and alternative market claim outsourcing arrangements for Gallagher Bassett. She serves as the sales liaison to the captive program manager, insureds, carrier, and other stakeholders. She oversees the financial aspects of the property / casualty program including proposal process, pricing, and contract. Amy has over 30 years of experience in claims management services. She was named Captive Service Professional of the Year 2022 by Captive Review and is a Captive Power 50 designee. Amy is Chair of CICA’s Amplify Women Networking committee, conference Programming Committee, and member of VCIA’s Membership & Marketing committee. She is based in the Chicago area.