Jeanette Kilo-Smith is Chief Diversity Officer, Head of Diversity, Inclusion, Equity and Belonging (DIEB) at Zurich North America where she is responsible for the development, implementation, and assessment of DIEB strategies and programming. She partners with the executive team to ensure continued progress on its DIEB strategy, ensuring alignment of efforts across its Executive Diversity and Inclusion Council (EDIC), its business/function Advisory Councils, its Employee Resource Groups (ERGs) and its community investment efforts focused on social equity.

Specializing in Diversity and Inclusion, Kilo-Smith has more than 20 years of Human Resources experience at Fortune 100 companies. She has held several senior level positions where she has developed successful strategies and initiatives.

She has held several senior level global leadership positions previously at Walgreens Boots Alliance, Walmart, and Motorola.

Diversity Woman Magazine, named Jeanette as one of the Elite 100 Black Women Leaders in 2022.

Jeanette is a Certified Diversity Professional (CCDP) from Cornell University, and she holds a Bachelor of Science in Human Resources Management from DePaul University and graduate coursework from Keller Graduate School of Management.

She serves on a variety of boards and councils including the YWCA – Chicago, and the Center for Workplace Compliance (CWC) Board.